An update on COVID-19
Important information for our customers.
As the COVID-19 situation continues to evolve, the safety and wellbeing of our staff, customers, partners, trades, suppliers are always Allam’s top priority.
We will continue to operate and serve our communities during this challenging time.
Allam is committed to continue our partnership with you and want to ensure that you feel confident in Allam’s ability to create a safe environment.
VISITING our Sales Centres
Our Sales Centres are open and we welcome you to visit. We have implemented further preventative measures to ensure the health and wellbeing of everyone visiting us and our staff.
Our Sales Consultants will be maintaining a safe social distance in line with Government and medical advice.
We can facilitate private consultations and continue to offer phone or video conference consultations. To arrange a private consultation please contact your sales consultant.
New Ready Built Homes that are complete and available for inspection, are available for viewing by appointment only. Please phone the Sales Consultant for details. A full list of these homes are on our website click here
We ask that anyone who feels unwell or has recently returned from overseas please do not visit our Sales Centre. We encourage you to contact us via phone or email and our friendly sales team will work with you to arrange a suitable meeting option.
All our display homes are able to be viewed via video on our website click here
CONSTRUCTION and Operations
Allam has a comprehensive plan in place which provides excellent contingency plans that allow all our staff at our Penrith head office to operate remotely if/when required.
We are endeavouring to build our homes in accordance with our designated build programs.
If you have purchased a New Allam Ready Built Home with us, we are continuing with the construction as per schedule. We have exceptional support from our suppliers and trade partners to ensure the process runs as smoothly as possible.
Allam’s trades and suppliers are also following the Government guidelines regarding social distancing and good hygiene.
We are endeavouring to deal with home warranty issues as soon as possible. If there are any issues that need attention, we encourage you to contact us by email firstname.lastname@example.org which will allow us to programme your issues while we are working in an agile environment. If you have returned from overseas, been in contact with a confirmed case of COVID-19 or have flu-like symptoms you must advise us at this time. It is a Government requirement that good hygiene and social distancing is adhered to, to protect everyone. This will apply if/when an Allam maintenance supervisor visits your home.
While this is an incredibly challenging period, we have the resourcing, experienced staff and systems to remain connected. Our commitment to create thriving communities is unwavering.
As we go forward our hearts go out to anyone who has been impacted by the virus and we are truly inspired by those on the front lines working tirelessly to care for people in need.
Allam will continue to keep you updated during this unprecedented period.
Take care and stay safe
Allam Property Group
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